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Shipping Terms
Goods arrive directly from the USA.
Shipping method for website customers is UPS expedited.
All orders under 300 Euro will be charged 29.95 Euros. Orders over 300 Euro will be shipped FOR FREE
According to the service supplier, shipping time to most western European countries 5-8 business days
Handling time prior to shipping would be 24-72 hours, bringing the LEAD time to 6-11 business days
Any delays caused by the shipping company and or local customs are not under MCK-Europe responsibility.
Shipping Policy:
As the goods arrive directly from the CAA-USA warehouse in the USA, the recipient is responsible for assuring the product can be legally imported to the destination country.
The recipient is the importer of record and must comply with all laws and regulations of the destination country. The recipient may be subject to import taxes, customs duties and fees, which are imposed once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient. From our experience, most foreign customers are not charged when they receive the shipment and we will assist in any way possible BUT will not be responsible for any charges or refusals.
Customs, duties, and taxes are non-refundable: so a shipment that is refused because of unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
To avoid a delay in receiving your order from customs, we strongly suggest:
- Providing a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
We do not refund original shipping charges for goods that are refused for delivery at customs.
We do not ship to any forbidden country under the laws and regulations of the Unites States Department of Commerce.
If you have any questions regarding your international order, please contact us.